1. Introduction
The Saudi Authority for Intellectual Property is committed to providing high-quality digital services that meet the needs of beneficiaries and continuously strives to improve the user experience. The Service Level Agreement (SLA) forms part of the Authority's commitment to transparency and reliability, as it sets out service delivery standards, expected performance levels, and the rights and responsibilities of beneficiaries.
2. Help and Support
The Saudi Authority for Intellectual Property website provides assistance and support to beneficiaries in a manner that serves the widest possible range of website visitors. This is achieved by providing readable content and multimedia, detailed information, and links to various forms of assistance, such as frequently asked questions, communication channels, inquiries, and complaints. This contributes to facilitating beneficiaries' access to the information and electronic services provided by the Authority.
3. Privacy and Confidentiality of Information
The Saudi Authority for Intellectual Property places the confidentiality and privacy of user information among its highest priorities. Privacy and information confidentiality policies are considered part of the terms of use of the Authority's website. For more information about privacy and confidentiality, please visit the Authority's Privacy Policy page
4. Providing Communication and Participation Channels
The Saudi Authority for Intellectual Property is committed to interacting with and responding to all inquiries received from beneficiaries through the Contact page
5. Electronic Service Delivery Levels
Interactive Electronic Services
|
Service Name |
Service Completion Time |
Service Availability |
|---|---|---|
|
Submit a Patent Application |
Immediate |
24/7 |
|
Request to Change (Delete, Add, or Modify) the Name of the Inventor or Patent Applicant |
1–3 Business Days |
24/7 |
|
Transfer of Patent Ownership |
1–3 Business Days |
24/7 |
|
Request a Certified Copy of a Patent |
1–3 Business Days |
24/7 |
|
Submit a Design Application |
Immediate After Payment |
24/7 |
|
Amend or Add to a Design Application |
1–3 Business Days |
24/7 |
|
Transfer of Design Ownership |
1–3 Business Days |
24/7 |
|
Request to Register a Contractual Licensing Agreement |
1–3 Business Days |
24/7 |
|
Submit an Integrated Circuit Layout Design Application |
Immediate After Payment |
24/7 |
|
Amend or Add to an Integrated Circuit Layout Design Application |
1–3 Business Days |
24/7 |
|
Request to Change (Delete, Add, or Modify) the Applicant or Creator |
1–3 Business Days |
24/7 |
|
Transfer Ownership of an Integrated Circuit Layout Design |
1–3 Business Days |
24/7 |
|
Submit a Plant Variety Application |
1–5 Business Days |
24/7 |
|
Amend or Add to a Plant Variety Application |
1–5 Business Days |
24/7 |
|
Request to Change (Delete, Add, or Modify) the Name of the Applicant or Breeder |
1–5 Business Days |
24/7 |
|
Request to Transfer Ownership of a Plant Variety |
1–5 Business Days |
24/7 |
|
Search for a Trademark |
Immediate |
24/7 |
|
Transfer Trademark Ownership |
1–5 Business Days |
24/7 |
|
Amend Trademark Information (Name or Address of the Trademark Owner, or Both) |
1–5 Business Days |
24/7 |
|
Object to the Acceptance of a Trademark |
60 Calendar Days from Completion of the Required Documents |
24/7 |
|
Request to Implement a Final Court Judgment for Trademarks |
1–10 Business Days |
24/7 |
|
Register a New Work (Computer Software and Applications) |
7 Business Days |
24/7 |
|
Register a New Work (Written Works) |
7 Business Days |
24/7 |
|
Amend a Work |
7 Business Days |
24/7 |
|
Record a Transaction on a Work |
7 Business Days |
24/7 |
|
Establish a Non-Profit Intellectual Property Association |
Not Specified |
24/7 |
|
Establish a Non-Profit Intellectual Property Foundation |
Not Specified |
24/7 |
|
Renew an Agent License to Provide Intellectual Property Services |
1–5 Business Days |
24/7 |
|
Request Termination of an Agent License to Provide Intellectual Property Services |
1–5 Business Days |
24/7 |
|
Amend a License to Practice Intellectual Property Activities |
1–5 Business Days |
24/7 |
|
License an Agent to Provide Intellectual Property Services |
1–5 Business Days |
24/7 |
|
Inquire About Licensed Intellectual Property Agents Providing Intellectual Property Services |
Immediate |
24/7 |
